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Privacy Policy


In compliance with the provisions of the Federal Law on the Protection of Personal Data in the Possession of Private Parties (ACT) and its Regulations, the company HURAKENNA, SA DE CV (THE COMPANY), operator of the Hotel Las Palmas by the Sea, located at Pablo Picasso N. 126, Zona Hotelera Las Glorias Puerto Vallarta, Jalisco. México C.P. 48333, you are given this privacy notice and informed that your personal data, or legal, accounting and financial information (THE INFORMATION) will be treated strictly for the purposes outlined below.

I. Personal information

THE INFORMATION to be handled by THE COMPANY or its subsidiaries, enunciative but without limitation, consists of basic information such as: your full name, email address, address, telephone numbers, credit card numbers, CURP (Social Security Number), TIN (Taxpayer Identification Number) and in some cases: asset, financial, legal and accounting information; information that is essential for the purposes mentioned below.
In case there is an absence of THE INFORMATION, we would not be in a position to carry out the purposes for which they are required, so THE COMPANY would not have any liability arising therefrom.

II. Purposes for use of the information

THE COMPANY will gather THE INFORMATION without seeking disclosure or gain and solely for the following purposes, understanding that it can be for all or for some of those mentioned below:
To make a reservation and have access to the hotel as well as to make payments for services requested,
The drafting of contracts,
Compliance with any legal, tax, or labor obligations and others derived from the kind of relationship that may come into existence,
Any administrative or judicial proceeding involving the personal data holder,
To confirm your identity,
To prepare documents of interest,
To comply with the legal requirements applicable to it,
To check the information you provide,
Any requirement by any authority.
THE INFORMATION will be kept in the strictest confidentiality and will not be given any use other than those mentioned above, unless there is a change in this privacy notice.

III. Gathering the information

To collect THE INFORMATION, THE COMPANY follows all ACT and regulation principles such as legality, quality, consent, information, purpose, loyalty, proportionality and accountability.
THE INFORMATION will be collected directly from the owner personally or through other optical, audio, video or any other legally permitted technology, either in print or on our website or online services among others.
THE INFORMATION the webpages receive and store whenever you interact on the site is mainly technical information.

IV. Options and means to limit the use or disclosure of the data.

THE COMPANY has the necessary and sufficient security, administrative, technical and physical measures to protect THE INFORMATION.
You are entitled to know what personal data we hold about you, why we use it and the conditions of use (Access). It is also your right to request correction of your personal information if it is outdated, inaccurate or incomplete (Rectification) to remove it from our records or databases when you consider that it is not being used according to the principles, duties and obligations foreseen under the rules (Cancellation) and to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights (access, rectification, cancellation and / or opposition).
To exercise any of the ARCO rights, you shall submit the respective application on our website in the Privacy Notice section, which will process the requests for the exercise of these rights and address any questions you may have regarding the processing of your information. Contact details for the Privacy Department are the following:  [email protected] or you can call the following telephone number: 011 52 (322) 226 1220.
The ARCO application shall contain and accompany what the ACT and Regulations indicate; below are some of the requirements:
The name and address of the owner or other means by which to communicate the response to your application.
Documents proving your identity or, if applicable, the legal representative of the owner.
The clear and precise description of the personal data of those seeking to exercise any of the rights.
Any other item or document that facilitates the location of personal data and any other documents required by applicable law at the time of filing.
THE COMPANY shall not be forced to cancel THE INFORMATION in the case of some of the assumptions made in the ACT and its Regulations.

V. Data transfers

THE INFORMATION shall not be disclosed or shared with third parties under the understanding that businesses which are part of the corporation or its subsidiaries are not considered as third party companies when they require THE INFORMATION for the above purposes.
Therefore, the holder, upon giving his consent to this privacy notice or, when not overtly opposed to it within two (2) calendar days of becoming aware of it, agrees that THE INFORMATION be used for the aforementioned purposes.

VI. Changes to the privacy notice

THE COMPANY or business affiliates reserve the right to change this privacy notice at any time. The changes will be available in any of the following media: printed documentation in the corresponding area and / or department, e-mail, telephone, the website or any other means determined by THE COMPANY.
THE COMPANY or business affiliates will not be responsible if you do not receive notification of changes to the privacy notice if there are problems with your email account or internet data transmission.

VII. Owner’s Consent

I authorize my sensitive personal data to be handled in accordance with the terms and conditions of this privacy notice.
_________yes ________no
Name: __________________
Signature: ___________________
Fecha: ____________________
Date: ____________________
Place: ____________________
Email: ______________
To use this document, it is advised to print, fill and resend it via email.